SmartGate kiosks at Melbourne and Sydney airports experienced a technical outage affecting inbound and outbound passengers on Friday, according to a 1 News report.
The outages caused three departures to be delayed; however, all systems were back online by midday. The Australian Border Force has yet to find the source of the outages.
«The cause of the technical issue remains under investigation,» a spokesperson for the Australian Border Force told the news outlet. «We wish to thank travelers for their patience during this incident.»
To combat the kiosk outage, The Australian Border Force dispatched additional officers to the airports to manually process passengers.