The global interactive kiosk market is forecast to reach approximately $52 billion by 2032, growing at a compound annual growth rate of 6.3% from 2023 to 2032, according to a press release sharing Market.us. The market was valued at approximately $31 billion in 2023. North America currently dominates the market, holding a 44% share in 2022, with revenues of $12.6 billion.
ATMs comprised the largest segment in 2022, representing 48.6% of the market. The banking, financial services and insurance sector is the largest end-user, accounting for over 49% of the market share in 2022.
Growth is driven by increasing demand for self-service options, while high initial setup and maintenance costs pose a restraint. Emerging markets offer significant expansion opportunities, but adapting to evolving technology and consumer expectations presents a challenge.
Key players in the market include:
- Meridian Kiosks.
- KIOSK Information Systems.
- Olea Kiosks Inc.
- NCR Corporation.
- GLORY Ltd.
- Diebold Nixdorf.
- REDYREF Interactive Kiosks.
- Hitachi Ltd.
- Frank Mayer.
- Advantech Co., Ltd.
- Aila Technologies, Inc.
- DynaTouch Corporation.