Voice of Customer:
«We have a total of 1,180 Starbucks coffee outlets in South Korea, and we have been using Giada devices in many outlets. Giada’s products are stable, cost-effective and Giada provides good after-sales service. We are going to continue cooperation with Giada,» said Starbucks Operations Director-Jeongwoo Shin.
Solution Requirements:
Long-term reliability and stability: when the QSR projects are deployed across multiple business locations, the customer demand devices that could run stably for extended periods without failure to enhance service efficiency.
Low-redundancy hardware: Customers at restaurants demand swift responsiveness from QSR devices, while QSR operators need to strike a balance between hardware performance and cost. The Giada team can provide professional advice and technical support tailored to their needs.
Long lifecycle, stable supply: Hardware adaptation is a significant cost consideration for solution providers. They demand a stable and long-lasting product supply, which can help serve more customers at lower R&D costs.