Italian smashburger chain Smashie has partnered with Diebold Nixdorf to implement self-service kiosks at its restaurant in Udine, Italy, according to a press release. The technology aims to improve customer experience and enhance operational efficiency.
Smashie customers can now use the DN Series EASY ONE kiosks to order and pay for food directly, reducing wait times at the counter.
«The integration of Diebold Nixdorf’s self-service solutions at Smashie’s Udine restaurant underscores our commitment to delivering a seamless and modern customer experience,» Lorenza Sbarbaro, director, southern europe retail, at Diebold Nixdorf, said in the release.
With 70% of transactions completed through the kiosks, the technology seems to be a success so far.